Refund policy
USO Athletic Nutrition
Last updated: [1/9/2026]
Thank you for shopping with USO Athletic Nutrition.
We take pride in providing high-quality dietary supplements and health products. This Return & Refund Policy outlines how our policies work for purchases made through our Shopify store. Please read this policy carefully before making a purchase.
Important Notice Regarding Returns and Refunds
As our products are edible dietary supplements and health products, returns and refunds are not applicable once an order has been delivered. This policy is in place to ensure product safety, quality, and hygiene standards for all our customers.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
To report a damaged or defective product:
- Contact us at support@usoathleticnutrition.com within 7 days of receiving your order
- Provide your order number and receipt or proof of purchase
- Include supporting evidence (e.g., clear images of the damaged or defective product showing the issue and the product seal/packaging)
Our team will review your case and work with you to resolve the issue appropriately.
Non-Returnable Items
Due to the nature of our products, the following items cannot be returned:
- Any opened, unsealed, or used products
- Products with broken seals
- Products showing signs of use, wear, or tampering
- Products past 7 days from the delivery date
- Sale items or gift cards
Our Commitment
We stand behind the quality of our products. If you have any questions or concerns about your order, please don't hesitate to reach out to our customer service team at support@usoathleticnutrition.com. We're here to ensure you have a positive experience with USO Athletic Nutrition.
